Terms of Service

1. Acceptance and Binding Agreement

By accessing, browsing, or using Vectorial Data's website (www.vectorialdata.com), application programming interface (API), web dashboards, mobile applications (if any), or any related services (collectively, the "Services"), you ("User," "you," or "your") agree to be legally bound by these Terms of Service ("Terms," "Agreement").

If you are using the Services on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, and "you" refers to such entity.

These Terms incorporate our Privacy Policy by reference. Please read both documents carefully.

2. Service Description and Scope

Vectorial Data provides blockchain analytics, cryptocurrency market data, and related informational services:

• Real-Time Blockchain Data: Token prices, gas fees, wallet analytics, NFT tracking, transaction monitoring
• DeFi Analytics: Protocol total value locked (TVL), decentralized exchange (DEX) volumes, liquidity metrics, yield farming data
• API Services: RESTful API access for programmatic data retrieval, subject to rate limits
• Web Dashboards: Interactive visualizations, customizable analytics, saved watchlists
• Historical Data: Time-series blockchain and market data for analysis and backtesting

Service Modifications: We reserve the right to modify, suspend, discontinue, or restrict access to any part of the Services at any time, with or without notice, for any reason including maintenance, updates, regulatory compliance, or business decisions. We are not liable for any modification, suspension, or discontinuation.

3. Eligibility and Account Requirements

3.1 Age and Legal Capacity

You must be at least 18 years of age (or the age of majority in your jurisdiction, whichever is greater) to use the Services. By creating an account, you represent and warrant that you meet this requirement and have the legal capacity to enter into binding contracts.

3.2 Account Registration

To access certain features, you must create an account. You may register using email/password or OAuth providers (Google, GitHub). You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information to keep it accurate and complete
• Maintain the security and confidentiality of your password and API keys
• Accept full responsibility for all activities that occur under your account
• Immediately notify us of any unauthorized use or security breach
• Not create more than one account per individual (no duplicate/fake accounts)
• Not share, sell, or transfer your account to any third party

3.3 Prohibited Jurisdictions

You represent that you are NOT located in, under the control of, or a national/resident of any country subject to U.S. embargo or OFAC sanctions (including but not limited to Cuba, Iran, North Korea, Syria, Crimea region). Use of VPN or proxy to circumvent geographic restrictions is prohibited.

4. API Usage Terms and Rate Limits

4.1 Rate Limits by Subscription Tier

4.2 API Acceptable Use

When using our API, you agree to:

• Use API keys only for your authorized applications and internal business purposes
• Keep API keys confidential and secure (treat as passwords)
• Not share, sell, transfer, or publicly disclose API keys
• Not exceed your subscription tier's rate limits
• Not attempt to circumvent rate limiting mechanisms via IP rotation, multiple accounts, or other means
• Implement reasonable caching (minimum 60 seconds for price data) to minimize redundant requests
• Include User-Agent header identifying your application
• Display proper attribution when showing our data: "Data provided by Vectorial Data"
• Not resell, redistribute, or sublicense our data without explicit written permission

Enforcement: Exceeding rate limits may result in temporary throttling (429 HTTP status), API key suspension, or account termination without refund.

5. Acceptable Use Policy and Prohibitions

You agree NOT to:

• Use the Services for any illegal, fraudulent, or unauthorized purpose, including money laundering, terrorist financing, or sanctions evasion
• Attempt to gain unauthorized access to our systems, networks, servers, or data through hacking, password mining, or any other means
• Interfere with, disrupt, or impose unreasonable load on the Services, servers, or networks (DoS/DDoS attacks)
• Scrape, crawl, spider, or harvest data beyond your authorized API usage or via automated bots
• Reverse engineer, decompile, disassemble, or derive source code from any part of the Services
• Use the Services to transmit malware, viruses, worms, trojan horses, ransomware, or harmful code
• Impersonate any person or entity, falsely state or misrepresent your affiliation with any entity
• Use automated systems (bots, scripts, AI agents) except via our official API with proper authentication
• Resell, redistribute, sublicense, or create derivative works from our data without explicit written permission
• Use the Services to manipulate markets, engage in pump-and-dump schemes, wash trading, or other fraudulent trading practices
• Violate any applicable laws, regulations, or third-party rights (including intellectual property, privacy, or publicity rights)
• Engage in abusive, threatening, harassing, or discriminatory conduct toward our employees, contractors, or other users

Consequences: Violation of this policy may result in immediate account suspension/termination, legal action, and cooperation with law enforcement. You agree to indemnify us for any damages arising from your violations.

6. Payment Terms, Billing, and Refunds

6.1 Subscription Fees and Billing

Paid subscriptions are billed monthly or annually in advance. By subscribing, you authorize us to charge your payment method for all fees incurred. All fees are stated in U.S. Dollars (USD) and are non-refundable except as explicitly stated in Section 6.3.

6.2 Payment Processing

Payments are processed through Stripe, Inc. (PCI DSS Level 1 compliant). You agree to provide accurate payment information and keep it current. You are responsible for all taxes, duties, and governmental assessments associated with your subscription (except taxes based on our net income). If payment fails, we may suspend access until payment is received.

6.3 Price Changes and Renewals

We may change subscription prices with 30 days' advance notice via email. Changes apply to the next billing cycle. Subscriptions auto-renew unless cancelled before the renewal date. By enabling auto-renewal, you authorize us to charge your payment method for renewal fees.

6.4 Cancellation and Refund Policy

You may cancel your subscription at any time via account settings or by contacting support. Cancellations take effect at the end of the current billing period (no prorated refunds). All fees are non-refundable, except:

• Service uptime falls below 90% in any calendar month (pro-rata credit to account, not cash refund)
• Where required by applicable consumer protection laws (EU, California, etc.)
• At our sole discretion for exceptional circumstances

Refund requests must be submitted within 30 days of the charge. Chargebacks/payment disputes without prior contact will result in immediate account termination and potential legal action for fraud.

7. Data Accuracy, Investment Disclaimers, and Warranty Disclaimers

7.5 Sports Betting Information Disclaimers

8. Intellectual Property Rights

8.1 Our Intellectual Property

All content, features, functionality, designs, logos, trademarks, service marks, code, algorithms, and technology (collectively, "Our IP") are owned by Vectorial Data and protected by U.S. and international copyright, trademark, patent, trade secret, and other intellectual property laws. "Vectorial Data" and all related marks are trademarks of Vectorial Data.

You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from Our IP without explicit written permission. Unauthorized use may result in civil and criminal penalties.

8.2 Limited License to Use Services

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your internal business or personal purposes in accordance with your subscription tier. This license does NOT permit:

• Redistribution, resale, or sublicensing of our data
• Removal of proprietary notices or attribution
• Use in competing products or services
• Benchmarking or competitive analysis for publication

8.3 User-Generated Content

You retain ownership of any content you submit (e.g., API queries, saved dashboards, notes). By submitting content, you grant us a worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, modify, and display such content solely to provide and improve the Services. You represent that you have all necessary rights to grant this license.

9. Limitation of Liability (CRITICAL - READ CAREFULLY)

10. Indemnification (Your Obligations)

You agree to indemnify, defend (at our option), and hold harmless Vectorial Parties from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising from or related to:

• Your violation of these Terms or our Privacy Policy
• Your use or misuse of the Services
• Your violation of any third-party rights (intellectual property, privacy, publicity, contractual rights)
• Your violation of any applicable laws, regulations, or ordinances
• Your User-Generated Content or submitted data
• Your negligence, willful misconduct, or fraudulent activity

We reserve the right to assume exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate fully. This indemnification obligation survives termination of these Terms.

11. Termination, Suspension, and Account Closure

11.1 Termination by You

You may terminate your account at any time via dashboard settings or by emailing support@vectorialdata.com. Termination takes effect at the end of the current billing period. You remain liable for all fees incurred prior to termination. No refunds will be provided for early termination (see Section 6.4).

11.2 Termination/Suspension by Us

We may suspend or terminate your account immediately, with or without notice, if:

• You violate these Terms, Privacy Policy, or Acceptable Use Policy (Section 5)
• Your payment method fails, is declined, or you dispute charges without cause
• You engage in abusive, threatening, illegal, or fraudulent behavior
• We are required to do so by law, court order, or regulatory authority
• We reasonably believe your account has been compromised or used for unauthorized purposes
• You are in a sanctioned jurisdiction or appear on OFAC/sanctions lists
• We discontinue the Services (see Section 2)

11.3 Effects of Termination

Upon termination (by either party):

• Your right to access and use the Services ceases immediately
• All licenses granted to you under these Terms are revoked
• We may delete your account data after 90 days (see Privacy Policy)
• You remain liable for all fees and obligations incurred prior to termination
• Sections 7, 8, 9, 10, 12, 13, 14, 15, 16 survive termination

12. Dispute Resolution, Arbitration, and Class Action Waiver

12.1 Governing Law

These Terms and any disputes arising from or related to the Services shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does NOT apply.

12.2 Informal Dispute Resolution (Mandatory First Step)

Before initiating arbitration or litigation, you agree to first contact us at legal@vectorialdata.com with a detailed written description of your dispute. We will attempt to resolve the dispute informally within 60 days. If we cannot resolve the dispute within 60 days, either party may proceed to arbitration.

12.3 Binding Arbitration

If informal resolution fails, you and Vectorial Data agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services (including their formation, performance, breach, or termination) shall be resolved exclusively through final and binding arbitration, except as specified in Section 12.6.

Arbitration Rules: Arbitration will be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules and Supplementary Procedures for Consumer-Related Disputes. The AAA Rules are available at www.adr.org.

• Arbitrator: One neutral arbitrator mutually agreed upon or appointed by AAA
• Location: Wilmington, Delaware (or remote via video conference)
• Language: English
• Costs: Each party pays own attorneys' fees; AAA fees split unless consumer protection laws require otherwise
• Award: Arbitrator's decision is final and binding; enforceable in any court of competent jurisdiction

12.4 CLASS ACTION WAIVER (CRITICAL)

12.5 Jury Trial Waiver

TO THE EXTENT PERMITTED BY LAW, YOU AND VECTORIAL DATA WAIVE ANY RIGHT TO A TRIAL BY JURY. If arbitration is deemed unenforceable and litigation proceeds in court, both parties waive the right to have any dispute heard by a jury.

12.6 Exceptions to Arbitration

Either party may seek relief in court for:

• Small claims court actions (claims under $10,000 USD)
• Injunctive or equitable relief to protect intellectual property rights
• Emergency temporary restraining orders

12.7 Jurisdiction and Venue (If Arbitration Doesn't Apply)

If a dispute is not subject to arbitration, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Wilmington, Delaware. You waive any objection to venue or inconvenient forum.

13. Statute of Limitations for Claims

You agree that any claim or cause of action arising out of or related to these Terms or the Services must be filed within ONE (1) YEAR after the claim or cause of action arose, or be forever barred. This limitation period applies regardless of any statute or law to the contrary. This does not affect any mandatory consumer protection laws that may apply in your jurisdiction.

14. Force Majeure (Events Beyond Our Control)

Vectorial Data shall not be liable for any delay, failure in performance, or interruption of the Services resulting from causes beyond our reasonable control, including but not limited to:

• Acts of God, natural disasters (earthquakes, floods, hurricanes, pandemics)
• War, terrorism, riots, civil unrest, embargoes
• Labor disputes, strikes, lockouts
• Government actions, laws, regulations, court orders
• Third-party service failures (Vercel, Supabase, Stripe, Alchemy, blockchain networks)
• Internet outages, DNS failures, telecommunications failures
• Cyber attacks, DDoS attacks, ransomware, hacking attempts
• Blockchain network congestion, hard forks, 51% attacks, smart contract vulnerabilities
• Power outages, equipment failures

15. Modifications to Terms

We may modify these Terms at any time. Material changes will be communicated via:

• Email notification to your registered email address (at least 30 days prior to effective date)
• Prominent notice on our website homepage
• In-app notification for dashboard users
• Updated "Last Updated" date at the top of this page

Continued use of the Services after the effective date of changes constitutes your acceptance of the modified Terms.If you do not agree to the changes, you must discontinue use and cancel your subscription before the effective date. Cancellation procedures are outlined in Section 6.4.

Exception: Changes to Section 12 (Dispute Resolution) will not apply to disputes that arose before the change, unless you explicitly agree.

16. Beta Features and Experimental Services

We may offer beta, alpha, or experimental features ("Beta Features") for testing purposes. Beta Features are provided "AS IS" without any warranties and may contain bugs, errors, or incomplete functionality. We may discontinue Beta Features at any time without notice. DO NOT rely on Beta Features for production use or critical decisions.

By using Beta Features, you agree to provide feedback and understand that such features may be modified or removed. We are not liable for any damages resulting from use of Beta Features.

17. Export Compliance and Sanctions

The Services may be subject to U.S. export control laws and regulations, including the Export Administration Regulations (EAR) and sanctions programs administered by the Office of Foreign Assets Control (OFAC). You represent and warrant that you are NOT:

• Located in, organized under the laws of, or a resident of any country subject to U.S. embargo (Cuba, Iran, North Korea, Syria, Crimea)
• Listed on any U.S. government list of prohibited or restricted parties (OFAC SDN List, Entity List, Denied Persons List)
• Engaging in activities that support terrorism, weapons proliferation, or other prohibited conduct

You agree to comply with all applicable export and sanctions laws and will not use the Services in violation of such laws. Violation may result in immediate account termination and reporting to authorities.

18. Miscellaneous Provisions

18.1 Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Vectorial Data, superseding all prior agreements, communications, and understandings (oral or written).

18.2 Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

18.3 No Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative.

18.4 Assignment: You may not assign, transfer, or delegate these Terms or any rights/obligations hereunder without our prior written consent. We may assign these Terms to any affiliate, successor, or acquirer without restriction. Any unauthorized assignment is void.

18.5 Third-Party Beneficiaries: These Terms do not confer any third-party beneficiary rights, except that our affiliates, officers, directors, employees, and agents are third-party beneficiaries of Sections 9 (Limitation of Liability) and 10 (Indemnification).

18.6 Notices: All notices to you will be sent to the email address associated with your account. Notices to us must be sent to legal@vectorialdata.com. Notices are deemed delivered when sent (email) or 3 business days after mailing (postal mail).

18.7 Headings: Section headings are for convenience only and do not affect interpretation.

18.8 Survival: Sections 7, 8, 9, 10, 12, 13, 14, 17, 18 survive termination of these Terms.

19. Contact Information